The Best Hot Tub Retailers Near You.

Find top consumer rated hot tub retailers and stores in Toronto, Calgary, Vancouver, and across Canada. If you are looking for hot tub stores, we have a list of the best hot tub showrooms. Also find Canada's top manufacturers, contractors and service providers for hot tubs. Select your city or get a free online Quick Quote for your dream hot tub. And if you know a hot tub retailer then please write a review.





All four clips broken off

By: Jillvt | October 6, 2015

The hot tub cover itself is good quality but the clips are the cheesiest things ever! They are designed tiny and break in no time. The hot tub cover is now just sitting on top of the hot tub and I hope a large wind never comes. We bought the hot tub in January and by April all four clips were broken.

The Cover Guy

5054 Fairview Street Burlington, ON

category: Hot Tubs - Manufacturers

Excellent Service - Outstanding...

By: lfirlotte | October 1, 2015

We are first time pool owners living in Cantley, Quebec. We had concerns contemplating pool ownership due to our inexperience and our location which is quite rocky. Well, the Mermaid crew in Ottawa pulled it off without a hitch and made the whole experience enjoyable.
We had an outstanding and exceptional experience working with Mario and his team; Nick, Zain and Joey. They were very professional in their business dealings with us, very courteous, and very hard workers. They kept the site clean every day and answered all our questions during the pool construction. Our site was challenging as it’s located on a hill with space constraints and many rocks to deal with. Some rocks were as large as a Smart car. When we bumped into an issue, Mario was able to find timely solutions! It was impressive how he worked that backhoe! We also want to extend special thanks to Dominique as well for all her help responding to questions back in the office!
We would refer...


Pool purchase

By: Chantallemay | September 24, 2015

Just wanted to write a quick thank you message to Roxanne!! I had the pleasure of dealing with her when purchasing my pool. Roxanne's knowledgeable & professional service made my purchase a pleasant experience. Thank you for your helpful service. 
Chantal Lemay

Excellent product backed by superior...

By: 3424 | August 12, 2015

We are extremely happy with the product.
We did have one minor problem ,but the customer service was exemplary.
We would highly recommend this product.
We were introduced to Roto Spa by two of our close friends in 2014 and they highly recommended the product.
This is a five star company.
Mike McCague

Roto Spa

1565 Eighth Line Lakefield, ON

category: Hot Tubs - Manufacturers

Awful Experience!

By: non-member | April 15, 2015

Although on the surface the prices seem great, buyer beware!

You need to be sure the parts you are buying from this site are absolutely the right ones and also absolutely needed. Their return policy is awful as they charge you shipping back + a 15% restocking fee for all parts (even if they are brand new and still in the box!). I had a horrible experience with them and will never be buying from them again. Also if you install any parts but don't need them and try to send back they will refuse any credit. Even if they are in brand new condition and original packaging.

Next time I will definitely avoid this site and go to my local store. Way better customer service there!

Very with our spa and the support

By: non-member | February 14, 2015

We wanted to buy local, but we also wanted to buy from a dealer that will stand behind their products and customers. Sarah took the time to answer our questions and make sure we sit in the models we were considering. At delivery, Ryan made sure to walk us through water care, maintenance, etc. Since our purchase, we call on them twice for help and they were very quick to respond and that's why we chose them over a big box store. One issue was an airlock in pump #2 that not only they came to resolve the next day, but showed me how to do it myself if it ever happens again. Not only I know I bought the right brand, but I also bought from the right place.

Hot Water Pools & Spas

2-73 East Lake Ramp NE Airdrie, AB

category: Hot Tubs - Retailers

Poor Customer Service

By: ToughD56 | October 22, 2014

Ordered a hot tub cover, they had our original order on file, couldn't bother to check the P.O. number on the hot tub and cover we purchased from them. They gave us the wrong size cover and wouldn't refund our money. They told us that if they had to come out and measure the tub, they would have to charge us $50.00!!! WE are only one half hour of highway driving from Winnipeg!! You would think that the Manager (Paulo) who should know hot tubs, would have told us that the measurements for radius corners should be on the tag of the old cover!! Very bad attitude, like they didn't really care about us. ALL THEY WANTED WAS OUR MONEY!!!


Beachcomber 580 Hot Tub

By: non-member | October 4, 2014

Very pleased with our Beachcomber 580 installed by Beachcomber Hot Tubs in Kingston Ontario. The store reps and installers were very helpful in helping us select the appropriate model for our needs. After sales service is fantastic including speedy analysis of tub water samples without charge. I called the 800 number to discuss mounting base options and they were most helpful. I look forward to dealing with this company for the life of the product.

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GoPro also has a great list of consumer rated hot tub retailers and hot tub contractors across Canada. If you need a quote for a hot tub or spa just click on the Get a Quote buttons. There is also a great list of hot tub manufacturers.

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