The Best Hot Tub Retailers Near You.

Find top consumer rated hot tub retailers and stores in Toronto, Calgary, Vancouver, and across Canada. If you are looking for hot tub stores, we have a list of the best hot tub showrooms. Also find Canada's top manufacturers, contractors and service providers for hot tubs. Select your city or get a free online Quick Quote for your dream hot tub. And if you know a hot tub retailer then please write a review.


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LATEST HOT TUB RETAILER REVIEWS


I may be bias but it's true. Pacific Spas is Edmonton's premier hot tub manufacturer.
Support your local companies and buy a Canadian brand of hot tub made right here in Alberta.


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Let's face it, there are a ton of online companies that sell hot tub parts. I had been looking for a specific part for my spa but couldn't get it from any other site.

A friend of mine suggested Canada Hot Tub Parts so I checked it out. I couldn't believe how easy it was to find the part I needed. Within 10 minutes I had found the part I so desperately needed and added a few other items too.

Placing the order and making the payment was seamless and I had my part within a few days!

If you're ever looking for something for your hot tub, check out this site and if it's not there, give them a call....I know they will do everything they can to get it for you at a great price!!!


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Ok, here's the deal. I've wanted a tub for a long time, and life finally presented an opportunity for me to buy one. Respecting the amount of money that this was going to cost me, I swore that I'd educate the hell out of myself and weed my way thru the consumer nonsense. I had a plan and I was certain I was going to be an exceptional shopper.

Then I started reading reports on the internet. The further that I tried to educate myself, the further frustrated I got. The hot tub market is largely unregulated and severely cut throat. Dealerships troll forums and by the time I got to the end of a thread, it was plastered with bias salesmen arguing over whose tub is better and blah blah blah. Granted I learned some things about pumps, horse power, and accessories, but I didn't feel that I was any further ahead.

So then I started walking into stores. I picked my top 4 brands and went to talk to the sellers. It didn't take me long to realize that I wasn't interested in balloons and "final weekend sale" signs, and large radio advertising boards, with hopes of sending me to Las Vegas if I just put a deposit down today. I also wasn't interested in salesmen bashing their competitors, while brandishing sly grins and head shakes. I'm a business owner and was turned off by it.

When I walked into PatioLine, I met Laurie. Explaining my situation, my budget, and my frustration with the market, she casually told me that she didn't care if I bought one of her tubs. After the 3 ring circuses I'd already attended, she had my curiosity. With the professionalism of a fortune 500 executive, she laid out her reasoning for Calderra Spas. The why's, the how's, the do's and the don'ts. When I walked out the store 1/2 hour later, my gut new that this was the right choice for me, but she encouraged me to keep shopping. So I did. And I rolled my eyes while doing it. So a couple of days later I went back to PatioLine. That's when I met Les.

If Laurie had me on the line, Les reeled me in. If his level of expertise wasn't enough, his sincere, unpressured nonchalance was the proverbial straw. He made it so easy for me make my decision to go with a Calderra tub. He also didn't really care if I purchased from him or not. His confidence in his repeat customers and referrals was all he needed. He didn't know me. I didn't know him. And he simply shrugged.

So that was 5 months ago. My tub has been fantastic and PatioLine has done everything that they said they'd do. I call them any time I want for advice, and they happily lend it. They're honest about the chemicals and what is necessary and what is not necessary. You DON'T need 1 of every bottle on the shelf! The installation was easy and the support, after the fact, has been exemplary.

If you are uncertain about your tub choice, stop it, and go say hi to Les and Laurie. Top shelf service and super low pressure conversations await you.

Oh, and one other point of note: I own an insulation company and have just a little understanding of R Values, K Values, and how to keep hot water hot. I know I made a good choice with Calderra.


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I wanted to share what a fantastic experience I had with The Cover Guy. I ordered from their website I went with The Cover Guy after shopping around online, it seemed like the best deal. Right after I ordered I received an email to let me know they received my order, that was quick. Then they told me when it was being made and when it was being delivered each time through and email. They sent me tracking information and we received our new Hot Tub Cover just when they said we would.

What a great looking hot tub cover and immediately made our backyard look ten times better. I tell everyone who has a Hot Tub to go to The Cover Guy, I even buy my hot tub filters there now.


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SUN RAY SPAS
5650 99 Street , Edmonton , AB
category: Hot Tubs

HORRIBLE SERVICE January 13, 2014

******* Please Read Before Buying A SunRay Tub******** On 2013AUG30 I purchased a Hot Tub at Sunray and was told that the product would be delivered by November 1 to November 15th. Its been four months now (today is 2014JAN13) and I still do not have the Tub. I have spoken with both staff and the owner who all cannot give me an answer on the completion date. I have asked to have the contract canceled which they will not do stating "they have their money and I would have to take them to court". I have never received even a phone call since the day I signed the paper work. I have had to contact the sales staff every time I have a question or inquire about my tub. The service here is horrible and I fear that if I had the product and ever needed warranty.....SunRay would never come. Go to a place where they care because SunRay doesn't.


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We purchased a J365 from Darren and the gang. Best decision of our lives. We love our hottub!!!! Darren and the rest of his crew (Sorry guys, my memory for names fails me)have been exceptional from day one. From the free water analysis (as often as you like) to a one hour seminar on keeping your water the best the people at Jacuzzi have been amazing. Have visted both locations and the staff are knowledgible wonderful people that go the extra mile to help. We love the exceptional quality of our hottub and are only regret is we did not buy a Jacuzzi sooner. Got to go, more hottub time. Keep up the great service.

Bruce & Karen


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I bought a kit over a year ago and we are still SOOOOOO happy with our purchase.
We had some initial issues when we initially set everything up, but Bryan and his team were there for every step and helped us fine the issue and resolve it.
Even to this date if I have any questions or issues they are always there.
This is the best customer service I have ever received from any company! Also the product is just awesome!


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Have had many problems with the hot tub we purchased. No longer under warranty and can't even get a manager to return my call.

When I said that I'd call the Better Business Bureau I was literally told "We don't care" and when I laughed and said "wow that's interesting, wonder what social media would say about this. Can I ask your name please, who am I speaking with? " the reply was "no and they hung up on me!"


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I bought a 2013 Cascading Spa and I love it. I shopped for months before finding the right Spa. All other brands were cheaply made compared to Coast.


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CANADIAN SPA COMPANY
3620B Laird Drive , Unit 3 , Mississauga , ON
category: Hot Tubs


I honestly can’t remember better after sales service in my 55 years . It was a pleasure doing business and I dearly thank you Nigel for your patience during our troubleshooting together. I have already recommended Canadian Spas to the people I work with telling them of my 300% satisfaction and for all the reasons why. You can expect more business from the Saskatoon area. The quality of the tubs is superb but your assistance was even greater
Thanks so very much - Emery and Holly


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Order their in-house brand filters because the price was really good. Good quality, very happy will buy agian.


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Sonshine Hot Tub and Spa Services repairs all makes and models of Hot Tubs, Spas and Salt Water Spas in Ottawa Carleton and the National Capitol Region.


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AQUANICA HOT TUBS
2200 Rymal Rd. East , Hamilton , ON
category: Hot Tubs

RIP OFF September 5, 2013

I have never dealt with a worse company in my life, the list of the problems is to long to put down here to make it short it took over a year to rebuild my pool and getting equipment that I had already paid for was almost impossible to get from them and concrete I paid 10,000 for is already cracked in 8 places, in short I will be taking them to court to settle this matter .....run dont walk


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Premium pricing for tubs DOES NOT insure better service or a higher quality product. Non stop issues with my tub since purchase and their support team is horrible. You can't get the service manager on the phone. You have to leave a message for him at the front desk and IF he gets back to you its usually longer than a week. They miss appointments, they lack knowledgeable about how to fix basic issues and have to call Jacuzzi US for support. The support staff consists of 1 manager and 2 techs which is minuscule for the amount of tubs they sell across Calgary and area. I am just dreading something going wrong with my tub in the winter as I know for a fact I will continue to have issues with support. Don't fall for the sales pitches and sure as heck don't pay their insane prices thinking you will be getting a flawless product and service. Sad really. Shop around people.


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FACTORY HOT TUBS
550 Speers Rd , 4 , Oakville , ON
category: Hot Tubs

FACTORY HOT TUBS December 1, 2012

Fantastic product! Awesome service! Thanks!


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Find more Hot Tubs on GoPro.ca

GoPro also has a great list of consumer rated hot tub retailers and hot tub contractors across Canada. If you need a quote for a hot tub or spa just click on the Get a Quote buttons. There is also a great list of hot tub manufacturers.

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