The Best Hot Tub Retailers Near You.

Find top consumer rated hot tub retailers and stores in Toronto, Calgary, Vancouver, and across Canada. If you are looking for hot tub stores, we have a list of the best hot tub showrooms. Also find Canada's top manufacturers, contractors and service providers for hot tubs. Select your city or get a free online Quick Quote for your dream hot tub. And if you know a hot tub retailer then please write a review.


FEATURED HOT TUB RETAILER

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FEATURED HOT TUB RETAILERS

LATEST HOT TUB RETAILER REVIEWS

Excellent product backed by superior...

By: 3424 | August 12, 2015

We are extremely happy with the product.
We did have one minor problem ,but the customer service was exemplary.
We would highly recommend this product.
We were introduced to Roto Spa by two of our close friends in 2014 and they highly recommended the product.
This is a five star company.
Mike McCague


Roto Spa

1565 Eighth Line Lakefield, ON

category: Hot Tubs - Manufacturers

Beware; Not a good customer service

By: joegreen | July 28, 2015

We ordered the cover about 3 weeks ago. When ordered, we were told that it will take about 3-4 weeks. We were charged the day we ordered it. During the 4th week, since the status was still “Production” so I emailed the company. I got a reply saying that due to unexpected increase in number of orders, now it might be ready after another 4 weeks. I don’t understand why we were told that it will take 3-4 weeks. I don’t know how they queue their production but orders coming after our orders shouldn’t delay our order. Either the company lied or their production doesn’t work on First Come First Serve basis. When they delayed no one bothered to send up an update until I enquired. So far not a good experience. It remains to be seen how the product is if we ever get it.


The Cover Guy

5054 Fairview Street Burlington, ON

category: Hot Tubs - Manufacturers

Outstanding workmanship and customer...

By: MichaelP | July 18, 2015

I can't express enough how grateful we are for the outstanding service and professionalism we've experienced from Dave McNaughton and Mermaid Pools Ottawa.

The decision process for our dream: to install an inground salt water pool, took over a year. Dave was with us every step of the way. From our first conversation, he didn't "sell." Instead, he made us aware of not only options, but potential challenges. He kept reinforcing that this is a major decision and that shouldn't be taken likely. He pointed out that we should consider things like rocky soil and costs around rock removal if necessary. Landscaping, as excavation can take it's toll on a lawn etc.

In short, there were no surprises because he made us aware of absolutely everything!

When construction started the team kept us informed and gave us updates on next steps. They were extremely courteous and professional.

After the pool was installed, we had a...

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Awful Experience!

By: non-member | April 15, 2015

Although on the surface the prices seem great, buyer beware!

You need to be sure the parts you are buying from this site are absolutely the right ones and also absolutely needed. Their return policy is awful as they charge you shipping back + a 15% restocking fee for all parts (even if they are brand new and still in the box!). I had a horrible experience with them and will never be buying from them again. Also if you install any parts but don't need them and try to send back they will refuse any credit. Even if they are in brand new condition and original packaging.

Next time I will definitely avoid this site and go to my local store. Way better customer service there!

Very with our spa and the support

By: non-member | February 14, 2015

We wanted to buy local, but we also wanted to buy from a dealer that will stand behind their products and customers. Sarah took the time to answer our questions and make sure we sit in the models we were considering. At delivery, Ryan made sure to walk us through water care, maintenance, etc. Since our purchase, we call on them twice for help and they were very quick to respond and that's why we chose them over a big box store. One issue was an airlock in pump #2 that not only they came to resolve the next day, but showed me how to do it myself if it ever happens again. Not only I know I bought the right brand, but I also bought from the right place.


Hot Water Pools & Spas

2-73 East Lake Ramp NE Airdrie, AB

category: Hot Tubs - Retailers

Excellent service and product!

By: Robert Lloyd | November 16, 2014

We had originally come into the store to pick up supplies for a hot tub we were buying elsewhere, got to talking with Graham about used tubs, and looked at the selection. His help and expertise found us a better one for a better price with everything we needed and more from the store. Great work!


Sun Ray Spas

5650 99 Street Edmonton, AB

category: Hot Tubs - Manufacturers

Poor Customer Service

By: ToughD56 | October 22, 2014

Ordered a hot tub cover, they had our original order on file, couldn't bother to check the P.O. number on the hot tub and cover we purchased from them. They gave us the wrong size cover and wouldn't refund our money. They told us that if they had to come out and measure the tub, they would have to charge us $50.00!!! WE are only one half hour of highway driving from Winnipeg!! You would think that the Manager (Paulo) who should know hot tubs, would have told us that the measurements for radius corners should be on the tag of the old cover!! Very bad attitude, like they didn't really care about us. ALL THEY WANTED WAS OUR MONEY!!!

From this point on I will NEVER BUY ANYTHING FROM KREVCO!!!! POOREST CUSTOMER SERVICE IN MANITOBA, IF NOT CANADA!!!

Beachcomber 580 Hot Tub

By: non-member | October 4, 2014

Very pleased with our Beachcomber 580 installed by Beachcomber Hot Tubs in Kingston Ontario. The store reps and installers were very helpful in helping us select the appropriate model for our needs. After sales service is fantastic including speedy analysis of tub water samples without charge. I called the 800 number to discuss mounting base options and they were most helpful. I look forward to dealing with this company for the life of the product.

Find more Hot Tubs on GoPro.ca

GoPro also has a great list of consumer rated hot tub retailers and hot tub contractors across Canada. If you need a quote for a hot tub or spa just click on the Get a Quote buttons. There is also a great list of hot tub manufacturers.

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